Product help
FAQ for Orthopedic Dog Stairs for Joint Relief
Find quick answers to common product questions.
Which step option should I choose?
Choose 2 steps for lower couches and chairs, and 3 steps for standard sofas or lower beds. Measure from the floor to the top of the furniture surface before choosing.
What size are the stairs?
The 2-step size is 19.7 x 14.2 x 11.8 in (50 x 36 x 30 cm). The 3-step size is 27.6 x 14.2 x 13.8 in (70 x 36 x 35 cm).
Do these stairs support joint health?
They support a joint-conscious routine by helping reduce repeated furniture jumps for pets that can use steps confidently. They are not a treatment for pain, injury, or disease.
Will the stairs slide?
The non-slip base helps the stairs stay placed on suitable indoor floors. For best results, position them flush against furniture and keep the floor clean and dry.
Is the cover washable?
Yes. Remove the cover and wash it according to the care label, then let it dry fully before placing it back on the foam.
When should I choose a ramp instead?
Consider a ramp or veterinary guidance if your pet has severe mobility limits, poor balance, back issues, or has been advised to avoid stairs.
How do I know if my pet needs steps or a ramp?
Choose steps for pets that can still climb confidently and need help reaching furniture. Choose a ramp or seek guidance if your pet hesitates, stumbles, or has been advised to avoid stairs.
How should I introduce the stairs?
Place them flush against furniture, keep the floor clean and dry, and guide the first climbs with treats or a favorite toy.