Product help

FAQ for AuraGlow LED Dog Collar: Illuminate Nighttime Walks

Find quick answers to common product questions.

How do I size the collar?
Measure your dog’s neck, leave comfortable room, and trim the tube gradually. Test the fit before making the final cut because trimmed length cannot be added back.
How long does one charge last?
The listed runtime is approximately 3-5 hours depending on the selected light mode, battery condition, and use pattern.
Can I attach a leash to it?
Use your regular collar, harness, or leash system for control unless the specific hardware is confirmed for leash attachment. Treat the LED collar primarily as a lighted visibility accessory.
Is it waterproof?
It is suitable for damp walks when used carefully, but it should not be submerged. Keep the charging area dry and let the collar dry before storage.
What should I check before using it at night?
Confirm the collar lights consistently, the cut end and connector are secure, and there are no cracks, chew marks, loose parts, or charging-port issues.
Will it show through thick fur?
Thick or long fur can reduce visibility. After fitting, check the collar from the front, back, and sides before using it outdoors.
Which dogs is it best for?
It is best for dogs who need an added light cue during supervised low-light walks, yard time, dawn routines, or travel check-ins.