Product help
FAQ for IntelliRoll: The Smart Ball for Happy Pets
Find quick answers to common product questions.
Is IntelliRoll for dogs or cats?
It can be used by both dogs and cats that enjoy motion-led play, chase, and curiosity-based enrichment.
Does it help with boredom or anxiety?
It can add variety to indoor play routines, but it is not a treatment for boredom-related behavior problems or diagnosed anxiety.
Should pets use it unsupervised?
No. It is best used for supervised sessions so you can see whether your pet is chasing, pawing, or trying to chew the toy.
How do I charge it?
Charge the ball through its USB charging port and keep it fully dry before the next session.
What size should I choose?
Regular works for smaller pets and cats, while the larger size can be easier for bigger dogs to track. Choose the size that suits your pet’s play style and mouth size.
Is it good for heavy chewers?
It is designed for active play, not as a chew toy. If your pet tries to clamp down and chew hard, switch to a more chew-rated option.
Where should I use this rolling pet toy?
Use it on open indoor floor space and keep it away from stairs, loose cords, food bowls, and breakable decor. Check the shell before each session and put the toy away if your pet starts chewing instead of chasing.