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IntelliRoll Smart Ball FAQ: Play, Charging & Fit

Is IntelliRoll made for dogs, cats, or both?
It is made for dogs and cats that enjoy watching, following, batting, or chasing floor-level movement. Start with a short supervised session so you can see whether your pet is curious, cautious, or more interested in chewing.
What does the ball do?
IntelliRoll moves on its own to create a changing target for indoor play. Real-world movement depends on the floor and the space around it, so clear clutter and do not expect it to escape every corner or furniture gap.
What can I choose when ordering?
The current purchase options are Blue, Orange, and Combo. Choose Blue or Orange for one shell color, or Combo for both colors.
What sizes are listed?
The product information lists 56 mm / 2.2 in and 67 mm / 2.6 in ball formats. Because the current purchase selector is based on Blue, Orange, and Combo rather than size, rely on the option shown at checkout and the included product details.
How is IntelliRoll powered?
It uses a 300 mAh rechargeable battery. Charge it as directed in a dry area, disconnect it before play, and recharge between sessions rather than leaving it running all day.
Which floors work best?
Clean, open hard floors give the ball the most room to move. Thick carpet, loose rugs, cords, clutter, stairs, and low furniture gaps can slow it down, trap it, or make retrieval difficult.
Will it make noise or get stuck?
Some rolling and contact sound is normal on hard flooring. Like other small balls, it can enter narrow gaps or corners, so block problem areas and stay close enough to retrieve it.
Is it suitable for heavy chewers?
No. IntelliRoll is a moving play toy with PC and TPR shell components, not a chew-rated toy. Stop immediately if your pet bites down, damages the shell, or loosens a piece.
How should I clean and check it?
Turn it off and disconnect it from charging before care. Wipe away hair and dust, keep the charging area dry, inspect the shell and seams, and do not return a damaged toy to play.
What if my pet is cautious or loses interest?
Let a cautious pet inspect the still ball before a short motion cycle. If interest fades, put it away and rotate it back later. Pet response varies, so do not force interaction or treat the toy as a guaranteed behavior solution.
Can I leave my pet alone with it?
No. Use it only during supervised indoor play, away from stairs, water, cords, food bowls, and breakable objects. Put it away when the session ends.