Product help
FAQ for AuraPet™ Calming 3D Pet Massager
Find quick answers to common product questions.
Can this be used for both dogs and cats?
Yes, it can be introduced to dogs and cats that tolerate gentle touch. Start slowly and keep the first sessions short so your pet can get used to the texture and sound.
Will it calm every pet?
No. Some pets enjoy massage and some prefer hands-off grooming. Watch your pet’s body language and stop if they seem uncomfortable.
Can I use it during a bath?
It can help with gentle lathering when used according to the product instructions. Keep charging points and electronic areas dry and clean the massager after bath use.
How much pressure should I use?
Use light pressure and slow movement. Avoid pressing hard over bones, irritated skin, wounds, or sensitive areas.
Does it replace brushing?
No. It can support a grooming routine, but pets with shedding, mats, or coat-specific needs may still need the right brush or comb.
How should I clean it?
Rinse or wipe the contact area after use, remove residue from the massage nodes, and let the unit dry fully before storing or charging.