Helpful extras

Services

Practical checkout services that help protect your order experience and keep support simple from cart to delivery.

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Start with needPick the everyday problem you are solving first.
Check fit and routineCompare size, setup, and how your pet uses it.
Compare care detailsLook for cleaning, storage, and supervised-use notes.
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1 product

  • Secure delivery truck illustrating Shipment Protection+ coverage for order loss or damage during delivery - vivaessencepet

    Shipment Protection+

    $3.95
    $3.95
Gift cards & order support

Gift Cards and Order Support Services

This collection contains service-type items that support gifting or the order experience. It is not a substitute for our physical pet-product collections.

What You’ll Find Here

Choose a service only when it matches the job you are trying to complete.

Viva Essence Gift Card

A flexible gift for a pet lover who would rather choose their own product, color, or size from the store.

Shipment Protection+

An order-support add-on for shoppers who want the protection option offered with their purchase. Review the service terms before selecting it.

Looking for pet products?

Beds, mobility support, toys, outdoor gear, grooming items, and other physical products live in the main shopping collections instead.

Use This Page For

  • Choosing a Viva Essence gift card when the recipient should pick the product themselves.
  • Understanding order-support add-ons that may appear during shopping or checkout.
  • Returning to the main product catalog when you are looking for physical pet supplies.

Continue shopping: Pet Supply or Best Seller.

FAQ

Are these physical pet products?

No. This collection is for gift and order-support services. Use Pet Supply or the Shop menu when you want physical products.

Which option should I choose as a gift?

Choose the Viva Essence Gift Card when you want the recipient to decide which product, color, or size suits them best.

Learn before you choose

Service and order support

Find the right support path before adding optional services or contacting the team.