Product help

FAQ for ProCare Canine Knee & Leg Brace

Find quick answers to common product questions.

How do I choose the right size?
Use the product Size Guide before ordering and measure your dog while they are standing calmly. Compare the listed measurement points instead of choosing by breed name alone. If your dog is between two sizes, review the full size chart and choose the option that gives the best overall fit around the supported area without relying on strap tension to make up the difference.
How tight should the straps be?
The straps should feel snug enough to hold the brace in place during calm movement, but they should not pinch, dig in, or change how your dog stands. After fastening, let your dog take a few slow steps, then check the edges and strap areas. If your dog paws at the brace or seems focused on it, shorten the session and recheck placement.
What should I do if the brace slips?
Slipping usually means the size, placement, coat contact, or strap tension needs another look. Reset the brace, smooth the fabric, and adjust one strap at a time. A brace that is too loose can shift, while a brace that is too tight can feel uncomfortable. Use short supervised sessions until you know how it behaves on your dog.
Can my dog wear it all day?
Start with short supervised sessions rather than long wear. Remove the brace after use, check your dog's comfort, and let the fabric dry fully after cleaning. If your dog has sudden limping, swelling, a recent procedure, or a veterinarian-directed home plan, follow professional guidance for placement and wear time.
Can it be used on either leg?
Use the brace according to the product images and placement guidance, making sure the opening and straps align with the correct part of the leg. Before each use, confirm that your dog can stand naturally and that the fabric lies flat. If the brace does not sit evenly on the intended leg, remeasure before continuing.
How do I clean the brace?
Hand wash or machine wash gently with cold water, then air dry completely. Avoid putting the brace back on while damp, because moisture and movement can make the fabric less comfortable. Check the straps and edges after washing so the next session starts with a smooth, secure fit.