Data Deletion

Your Privacy, Respected

At Viva Essence Pet, your trust is the foundation of our community. We are committed to transparency and honoring your right to control your personal information. This page provides clear instructions on how to request the deletion of your data from our systems.

How to Request Data Deletion

To ensure your request is handled securely and efficiently, please follow these simple steps:

  1. Compose an Email: Open your preferred email client and create a new message.
  2. Recipient Address: Send the email to our dedicated privacy team at info@vivaessencepet.com.
  3. Subject Line: Please use the subject line "Data Deletion Request" to help us identify and process your request promptly.
  4. Required Information: In the body of the email, please include the full name and the email address associated with your Viva Essence Pet account. This information is crucial for us to verify your identity and locate your data.

What Happens Next?

Once we receive your request, our team will begin the process of permanently and irrevocably removing your personal data from our active systems. This process will be completed within 30 business days.

We will send you a final confirmation email as soon as the deletion process is complete. If you have any questions, please do not hesitate to reach out to us at the email address provided above.

Thank you for being a part of the Viva Essence Pet family. We value the trust you place in us.